our guarantee

Our guarantee is simple. We want you to love what you have ordered. If you are not completely satisfied with any of our products, we will be happy to either replace them with another product of your choice, or refund your money within 60 days from your order.

important delivery information

If you order directly from Dominant, we will deliver to the address specified at the time of placing your order. We deliver by road courier throughout the whole of Australia.
Deliveries cannot be made to Australia Post boxes.

If you are not at home when your delivery is made the courier will leave an attempted delivery slip in your letter box indicating a phone number for you to call to arrange a convenient time for re-delivery.

You may wish to specify an authority to leave if you are not home at the time of placing your order.

If you order from a Dominant consultant please arrange a convenient time for delivery of your products with that person.

Delivery Timeframes

In most instances, order will be dispatched 1-2 days after receipt of the order.

Approximate Delivery Timeframes
> SA metro – 1-3 days
> SA regional – 2-3 days
> VIC metro – 2-3 days
> VIC regional – 3-4 days
> NSW metro – 3-4 days
> NSW regional – 4-5 days
> QLD metro - 4-5 days
> QLD regional – 5-7 days
> WA metro – 4-5 days
> WA regional – 5-7 days
> ACT – 3-4 days
> TAS – 4-5 days
> NT – 5-7 days

Delivery Charges

If you purchase direct from Dominant as a Direct Customer, your order will be delivered free if the total comes to $65.00 or more.

Orders less than $65.00 incur a $9.95 delivery charge.

Remote areas may incur an additional delivery charge.

Please call 1300 789 963 if you have any queries regarding ordering or delivery.